“I cut my time in half by gifting with Stadium this year. What normally took 2–3 months was condensed into just under four weeks.”

Johnny Sorman

Background

PlanSource is a technology company offering benefits administration software, with a global workforce and a strong focus on workplace inclusion. Johnny Sorman, Customer Support Manager and Pride employee resource group co-lead, took the lead on creating branded swag. It was part of their annual participation in Orlando’s Come Out with Pride parade–a long-standing tradition honoring National Coming Out Day.

Pain Points

  • Email-only communication with previous vendors
  • Took months to order
  • No visibility with order tracking
  • Lack of proactive support
  • 50%

    Faster Gifting
  • 350+

    Recipients Gifted
  • 10+

    Orders Placed

Company Overview

Company Name:

PlanSource

Customer
Sender Name:
Job Title:

Manager, Customer Support

Features Used

  • Stadium Shops
  • On-Demand Swag

Teams Involved

Used by:

Customer Success

Customer Photos

Shops Created